USA Accessibility Statement

 

Our Commitment to Accessibility

Hawes & Curtis is committed to ensuring our website is accessible to all users, regardless of their abilities or disabilities. We aim to comply with all relevant accessibility laws and standards, including:

  • The Americans with Disabilities Act (ADA) Title III in the United States, which requires places of public accommodation, including websites, to be accessible.
  • The internationally recognised Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Our goal is to provide an inclusive digital experience so everyone can access and use our website effectively.

 

Adapting Your Experience to Your Needs

While our website is designed to be usable “as is,” many users can enhance their experience by customising their devices or browsers. This includes:

  • Increasing text size for better readability.
  • Adjusting colour contrast or using high-contrast modes.
  • Navigating using a keyboard or assistive technologies such as screen readers.

For help on customising your browsing experience, we recommend:

 

Known Accessibility Limitations

We are continually improving our website’s accessibility. However, we are aware of certain limitations that may affect some users, and we are actively working to resolve these issues:

  • Live Chat: Not fully compatible with all screen readers at this time.
  • Interactive Tools: Features like product customization tools, coupon code fields, and advanced filters may have reduced compatibility with assistive technologies.
  • Keyboard Navigation: Some complex components may need further optimization for seamless keyboard access.

We are dedicated to addressing these limitations as part of our ongoing accessibility improvement plan.

 

Feedback and Contact Information

We welcome feedback to help improve the accessibility of our website. If you experience difficulties accessing any part of our site or need further assistance, please contact us:

 

To help us address your concerns efficiently, please include the following details:

  • The webpage or feature you were trying to access.
  • The type of device, browser, or assistive technology you were using.
  • A description of the issue or barrier you encountered.

Your feedback is important to us and will help us improve accessibility for all users.

 

Recommended Tools

Our website has been tested for accessibility using tools like:

  • NVDA (NonVisual Desktop Access) for screen reader compatibility.
  • Modern browsers including Google Chrome, Mozilla Firefox, and Microsoft Edge.

We recommend using NVDA or similar screen readers for the best experience on our site.

 

This Accessibility Statement was last updated in December 2024. We are committed to meeting the requirements of the ADA Title III (US) and WCAG 2.1 Level AA guidelines.